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This Privacy Policy describes how our store (the “Site”,
“we”, “us”, or “our”) collects, uses, and
discloses your personal information when you visit, use our services, or make a
purchase from our store (the “Site”) or otherwise communicate with us
regarding the Site (collectively, the “Services”). For purposes of
this Privacy Policy, “you” and “your” means you as the user
of the Services, whether you are a customer, website visitor, or another
individual whose information we have collected pursuant to this Privacy Policy.
By accessing or using the Services, you agree to the collection, use, and
disclosure of your information as described in this Privacy Policy. If you do
not agree, please do not use the Services.
We may update this Privacy Policy from time to time to reflect changes to
our practices or for operational, legal, or regulatory reasons. Updates will be
posted on this page with the “Last Updated” date revised. Continued use of the
Services after changes are posted means you accept those updates.
·
Contact details: name, address, phone number,
email.
·
Order details: billing/shipping address, payment
confirmation, phone/email.
·
Customer support: information you provide when
contacting us.
When you use the Site, we may collect data through cookies or similar
technologies:
·
Device and browser details.
·
IP address and location data.
·
Information about your activity on the Site.
We may receive information from:
·
Service providers (e.g., payment processors,
shipping companies).
·
Business partners and advertising platforms.
·
Analytics tools and tracking technologies.
We use your personal information to:
·
Provide, fulfill, and improve our Services
(process orders, arrange shipping, handle returns).
·
Communicate with you regarding orders, accounts,
or support requests.
·
Send marketing or promotional communications (if
you opt-in).
·
Detect and prevent fraud, unauthorized activity,
or security risks.
·
Comply with legal obligations and enforce our
Terms of Service.
We use cookies and similar technologies to enhance your browsing experience,
analyze traffic, and personalize content. You may adjust your browser settings
to refuse or block cookies, but some features of the Site may not function
properly if disabled.
We may disclose personal information in the following cases:
·
Service providers: payment
processors, shipping/courier companies, IT and analytics providers.
·
Business partners and affiliates:
for marketing and promotional purposes (in compliance with applicable laws).
·
Legal obligations: when
required by law, regulation, or court order.
·
Business transactions: in
connection with mergers, acquisitions, or restructuring.
We do not sell your personal information.
Our Services are not intended for children. We do not knowingly collect
personal data from minors. If you believe a child has provided personal
information, please contact us for removal.
We retain personal data only as long as necessary for the purposes outlined
in this policy or as required by law. While we take reasonable measures to
protect your data, no system is 100% secure, and we cannot guarantee absolute
security.
Depending on applicable laws, you may have the right to:
·
Access the personal information we hold about
you.
·
Request correction or deletion of your data.
·
Restrict or object to certain processing
activities.
·
Withdraw consent (where applicable).
·
Opt-out of marketing communications.
To exercise these rights, contact us at the email below.
Your information may be transferred and processed outside your country of
residence. By using the Services, you consent to such transfers, provided they
are subject to appropriate safeguards.
If you have concerns about how we handle your information, please contact us
first. If unresolved, you may have the right to lodge a complaint with the relevant
authority in your jurisdiction.
For any questions about this Privacy Policy or to exercise your rights,
please contact us:
📧 eastafricacodservices@gmail.com